Reference

indocair Privacy Policy for Your Account

Your indocair Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice choicesPolicy requests
indocair indocair Privacy Policy for Your Account
REQUEST SUPPORT

Policy Help Along Your Account Path

A clear support route helps when you want to ask about your Privacy Policy rights, correct an account detail or question a wallet record. Start from the support path shown after sign-in and include the phone number connected to your account, without sending a password. We can then match your request with the relevant DANA, QRIS, OVO, GoPay or bank-transfer reference.

Team online

Account privacy request

Use the support path inside your account to ask what personal details we hold, why we use them, or how to request a correction. We may verify your phone number first.

Wallet record question

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account query, share the payment reference and date. We use those details to locate the relevant record.

Access and deletion

Ask through the same account support route when you need a copy, change or removal request. We explain any identity check and any records we must retain under local law.

DATA HANDLING

How indocair Handles Account Data

Our policy work follows the points you can check from your own account activity: sign-in records, wallet references, device sessions and support requests.

Account collection

We collect details needed to open and protect your account, including your phone number and verification result. Casino and sports choices may appear in activity records, but they do not replace your account details.

Cookie choices

Cookies and similar device storage can keep a session active, remember settings and help us detect unusual sign-in behaviour. Your browser controls can clear or restrict them, though some account steps may change.

Security checks

A new phone or browser can create a security event, and we may request phone verification before account access. Never share a password or one-time code through a support message.

Payment records

Wallet status, payment references and receipt details help us match DANA, OVO, GoPay, QRIS and bank-transfer activity. These records support reconciliation without requiring unrelated wallet credentials.

Retention periods

We keep personal details only for the period needed for account service, security, dispute handling or legal duties. When a retention period ends, eligible data is deleted or made less identifiable.

Changing your data

Send a correction, copy or removal request through the support path in your account. Include the affected detail and phone number; we verify the request before making a policy change.

Privacy Policy Questions for Indonesia

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening an account. They cover device records, payment references, cookies, corrections and contact steps, with account access handled where local law permits.

It covers personal details, phone verification, device sessions, cookies, account activity, payment references and support requests. It also explains retention, security measures and how you can request changes.

We use your phone number to create and protect your account, connect verification to sign-in and identify a support request. We may verify it before account access or a data change.

Yes. The policy covers references, amounts, timestamps and status records connected with DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account activity.

We may receive device type, browser settings, session details and security signals linked to sign-in. These help us remember settings, detect unusual activity and protect your account.

Use the support route shown inside your account and identify the detail you want copied or corrected. We may verify your phone number before responding, where local law permits.

You can submit a removal request through account support. We assess which records are eligible and explain any data that must remain for security, disputes or legal duties.

Open the account support path and describe your Privacy Policy question without including a password or one-time code. Add a payment reference only when your question concerns wallet activity.